Emergency medical situations can spring up at any moment, which is why it’s always advisable for providers to be ready for all such emergencies. In times of need, Emergency Medical Services (EMS) need to airlift patients while continuously monitoring their health and completing appropriate interventions during transport. The critical elements of safe air transfer involve streamlined workflow collaboration between providers and the care team, pre-transfer stabilization, choosing the appropriate technology to stay abreast of the patient’s health condition, continuous equipment monitoring required during the transfer, and facilitating correct documentation for the care team on the ground. However, without ideal emergency charting solutions, providers may not be able to prioritize risk levels and carry out other healthcare assessments to improve patient outcomes during and after air transfers. This article discusses how providers can improve care that results in positive outcomes during emergency transfers.
Using voice to create patient health and progress notes for boosting physician satisfaction
In most cases, family members may not have direct access to the care team during the air transfer; hence real-time information on arrangements and health updates should be made available via patient apps. In addition, providers involved in the emergency transfer of critically ill or injured patients should possess the technology to monitor and assess the patient’s condition continuously and intervene in all stages: before transfer, during transfer, and post-transfer.
Consolidation of patient data and integration into multiple EHRs and EMRs
Clinical documentation consumes a large amount of a clinicians’ time. Besides, manual notes have been criticized for poor readability and excessive errors, thereby threatening its primary usage- i.e., to aid in caring for patients. Improving the quality of clinical documentation by applying speech-to-text technology would allow clinicians to capture clinical notes with minimal or zero errors and increase the timeliness of progress notes.
While most providers are migrating to multiple EHRs, they still face challenges when consolidating patient data such as medical records, lab results, physician notes, prescriptions, and billing in one place. Failing to collate data from multiple EHRs may also hinder identifying and prioritizing opportunities to optimize costs while improving the patient experience. Consolidation of patient data via integration of multiple and all-encompassing EHR, EMR, PHR, and other clinical systems can provide a comprehensive view of patient health status, improve clinical workflow efficiency, pinpoint care diversions, boost patient outcomes and increase the efficiency of patient-centric care programs.
Automating this process by integrating with wearables, medical devices, and EHR/EMR, including NEMSIS standards, makes the job of the pre-hospital clinician easier while in transit. Receiving healthcare personnel on the ground are also better prepared for the patient’s arrival because they have been able to view patient data in real-time while the patient was in transit.
Linking smart devices for continuous monitoring
Linking intelligent devices such as the Apple watch with Zoll monitors or other medical transfer equipment helps the care team involved in the emergency transportation of a patient keep tabs on vital parameters. Suppose the patient’s vitals (monitored in real-time) are concerning or reach a dangerous level while on the move, a notification or an emergency alert can be sent to the clinician’s smartwatch. As soon as the patient’s health readings appear on their smartwatch, clinicians can initiate immediate intervention and necessary protocols to stabilize the patient’s condition. The ability to alert the care team at any time with real-time readings with the help of smart device connectivity could also make it easier to monitor high-risk patients even inside the provider’s facility and not just during emergency transfers.
Integrations with the emergency care ecosystem
Emergency care services are comprised of an entire ecosystem that allow for positive patient outcomes. Document management systems (like Image Now), document imaging systems, emergency flight booking & tracking systems (like Flight Vector), vehicle booking systems, and payroll systems (like ultipro) all play an integral role in getting a patient the proper care in an emergency situation. With so many systems that play such an important role, it is important to streamline the process so that emergency medical services can focus on the patient.
An ideal digital emergency clinical charting solution would integrate with all of the different systems that make emergency medical services possible through single sign-on authentication. Because emergency medical personnel could access all systems from a single user-friendly interface and update all systems automatically, more focus can be given to the patient.
Surveys and Quality Improvement
Quality surveys are pivotal for hospitals. Healthcare services and staff are the cornerstones of any hospital. As a result, it is necessary to understand how impactful your healthcare service delivery is and how personnel are feeling in their care delivery at a given facility. By understanding the factors that impact the care process, the care team and the elements of patient satisfaction, a hospital can ensure it meets the needs of the stakeholders it serves. Timely and continuous surveys help providers identify ways of improving their service delivery, including emergency charting services. Ultimately, that translates into enhanced internal satisfaction of the care team, improved quality of care, and better patient outcomes. A well-defined survey implies that the provider is always interested in improving quality, thereby demonstrating their capabilities to reinforce the overall care process.
In addition, a well-rounded emergency clinical charting solution would enable RSQ911 surveys. All of this contributes to the development of a culture of Continuous Quality Improvement.
Emergency medical services involve many stakeholders. So it is a tedious task to find the right solution that has the ability to assist EMTs, paramedics, and physicians caring for patients while they are in transit in a healthcare emergency. Of course, the comparison of healthcare efficiency solutions on different parameters can be daunting. Still, there are many benefits of having a ‘one-stop’ solution suite for assisting in workflow efficiency and patient care. Needless to say, many factors go into picking the best emergency clinical charting solution, which is why providers should keep tabs on evolving healthcare trends to find the best solution in any emergency crisis.
At Core Mobile, we are committed to providing you with a complete and seamless emergency clinical charting solution. We know that emergencies can spring up anytime, but how you handle that emergency can make a huge difference! From the moment the patient gets picked up and taken to the destination, we ensure that continuous support and monitoring is provided for complete patient safety. Watch the video below to learn more about our emergency clinical charting solutions: